Frequently Asked
Questions
It's hard to know where to start when coming to a new clinic. If you can't find what you're looking for here please give us a call or send an email.
p: 519.747.1611
1
Are all of your therapists registered/regulated?
Absolutely. All of our therapists take pride in what they do, and have spent years honing their skills. Regulation helps to ensure that your therapist has the prerequisite skills to safely treat you, as well as ensures they are continuing to stay up to date in their profession.
Links to regulatory bodies
- Massage Therapists: College of Massage Therapists of Ontario (CMTO)
- Manual Osteopathy: Ontario Association of Manual Osteopathic Practitioners (OAO)
2
Should I come early for my first appointment
Being 5-10 minutes early for your initial appointment would be great. This will give you time to fill out any necessary paper work, so your appointment can start right on time.
You may find our vestibule door locked when you arrive. Don't worry, we will be out soon!
You can save time by downloading a copy of your health history form here.
3
I Tried calling but no one answered, where are you?
We do our best to get back to phone calls as soon as possible, but don't often have a designated office manager to answer the phone. Feel free to leave a message, or send us an email and we will respond in 24 hours (or often sooner)!
4
What kind of appointment should I book?
With a number of options, it's hard to know where to start.
When to book Massage Therapy/RMT Appointment:
Dealing with stubborn muscle tension, or a bit stressed out? Recently injury yourself shovelling the sidewalk? Headache from all the time on the computer in meetings?
Many injuries from muscle over use can be helped by RMT appointments. They are specialists in the muscular system, and will work with you to help relieve tension so you can get back to feeling your best.
When to book a Cranio-Sacral/Advanced RMT appointment:
Feel like you can't shake an old injury? Are you waking up with pain, and not feeling like you're getting any better?
Cranial Sacral/Advanced RMT is a unique treatment option that we are fortunate to provide. By looking at the whole body, taking into account old injuries and habits, your therapist can address movement issues that may be creating these aches and pains. Treatment will address the joints, muscles and fascia, as well as nervous system to help you recover.
When to book a Manual Osteopathy appointment:
Dealing with chronic pain? Have to stop activities you love because of how they make you feel?
Our body works as an entire system, not individual parts. It's hard to see how you are moving, or what habits are holding you back. Osteopathy is a treatment philosophy working on the premise that the body, when given the space and ability to balance the work load, will be able to heal. Sometimes we just need to provide it with a bit of a push in the right direction. Don't let lingering pain stop you from what you want to do.
